Managed hosting and business email for teams that need reliable uptime. log a ticket or phone +27 68 935 2521 to plan the next step.

Centurion-based help for launches, migrations, and day-to-day support. log a ticket or phone +27 68 935 2521 to plan the next step.

Support Plans

Managed support plans that build on Nexity’s core IT support services.

Support Plans are designed for clients who want more than once-off help. They package the same repair, maintenance, setup, and connectivity categories into an ongoing relationship focused on reliability, preventative care, and faster problem resolution over time while keeping once-off labour-based support available when that is the better fit.

Home Plan

Reliable help for home users

Ideal for households that want a trusted technical contact for device care, recurring issues, remote support, and practical help without starting from zero every time.

R299/month

Best for home users who want ongoing reliability.

Small Business Plan

Practical support for business continuity

Designed for small businesses that need regular assistance across workstations, connectivity, software setup, email access, WiFi, internet stability, and day-to-day technical issues.

R999/month

Best for small teams and office environments.

Business Plus Plan

Broader support for growing teams

Suited to growing operations that need dependable long-term support, ongoing optimisation, remote and on-site assistance, and a provider who can assist across a broader technical footprint.

R1,999/month

Best for businesses that need a stronger support relationship.

Pricing model

Once-off IT support remains available at R350/hour with a R250 call-out fee. The support plans build on the same core service categories while creating a clearer ongoing support relationship for recurring needs.

Repairs and diagnostics for devices that develop faults

OS maintenance, cleanup, optimisation, and hardening

Email, software, peripheral, and workstation setup

Network, WiFi, internet, remote, and on-site support

Support Plans

Need help deciding which ongoing support plan fits your environment?

Describe the number of users, devices, sites, and support demands involved so Nexity can guide the right managed support starting point.

  • Contact form available for full enquiries

  • Phone line for quicker planning conversations