Managed hosting and business email for teams that need reliable uptime. log a ticket or phone +27 68 935 2521 to plan the next step.
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Use this page to find the policy that applies to a service, account, website, email setup, game server, cancellation, or privacy question. Each policy is written for Nexity's South African hosting and IT support context.
General terms for Nexity services, billing, support, responsibilities, limitations, and cancellations.
How Nexity collects, uses, protects, retains, and responds to requests about client information.
Rules for shared hosting scope, resource use, backups, migrations, security, and support boundaries.
Prohibited use rules covering spam, malware, phishing, illegal content, network abuse, and enforcement.
How Nexity handles refunds, cancellations, domain fees, setup work, support labour, and billing disputes.
Mailbox scope, DNS, passwords, spam controls, delivery limits, migration, and Microsoft 365 vs cPanel email.
Quote-based game hosting rules for AMP, custom requests, mods, backups, fair use, and support limits.
Policies may be updated when Nexity services, suppliers, pricing models, legal obligations, or operational requirements change. If you are unsure which policy applies, log a ticket before placing an order or requesting a change.
Use the contact route if you need help understanding how a policy applies to your hosting, email, domains, or support setup.
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